There are rules we community ambassadors follow when dealing with someone who’s broken the rules. That way we’re sure we’re dealing with everyone in the same fair and impartial way. Those rules are different from the club guidelines which are based on Wattpad’s code of conduct and terms of service.
There’s really no need for non-ambassadors to know these rules since they’re more about the moderating process, and probably would be quite boring.
We give official warnings to people who don’t stop breaking rules. If a person get’s three official warnings for breaking the same rule, we report their account to Wattpad for further action. In the past we referred to them as strikes, but we don’t call them that anymore. We used to have them included in the club guidelines, but a few years ago, we decided to rewrite the guidelines to make them more positive and less punitive sounding. We don’t want people, especially those new to Wattpad, to be scared they’re going to get in trouble if they make a mistake because that’s not how we run the clubs.
EDIT: I added more to my original message because I didn’t see your other questions. I hope that helps.