Closing an old account

So, back when I first joined Wattpad, I was under the age of having an email address so I made a junk address to connect to my Wattpad account. Things happened and I lost the password for the email. I also lost the password for my Wattpad account, so I was completely locked out of the account. I made a new account (this one), but my old account is still on Wattpad with my old stories.

Is there any way to close my old account? The stories on there have been rewritten on this account, but the other versions have major spoilers that I would very much so like deleted if at all possible. Also, I don’t want anyone to possibly say that I stole a story :woman_shrugging:

If unable to close the account, any ideas on how I can get the old stories taken down?

Maybe you can ask an Ambassador or send a mail to Wattpad to explain your problem.

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@Spider-Hawk You can read this article for more information: https://support.wattpad.com/hc/en-us/articles/201456110-Close-or-Delete-Account

You can read this article for more information: https://support.wattpad.com/hc/en-us/articles/211235843-Reset-or-Change-Your-Password

This article is for forgotten email: https://support.wattpad.com/hc/en-us/articles/204913154-Forgot-Email

You can read this article for more information: https://support.wattpad.com/hc/en-us/articles/211425803-Deleting-a-Story-Part-or-Story

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Oh my gosh, idk how you found those i probably just suck at looking for things and thank you!

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Always here for you, my friend :slight_smile:

You can have a look here: https://support.wattpad.com/hc/en-us

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Okay, I see why those do not help my situation.

This means that if you created your account with a false email address, you won’t be able to reset your password!

I did use a false email address (which may have been my sister’s, actually) so this entire system might be a loop of my being blocked. I shall try again, though. :slightly_smiling_face:

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You can contact Support telling them everything honestly so that they can help you better: https://support.wattpad.com/hc/en-us/requests/new

The Support team are excellent and do a brilliant job =]

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Oh, that would’ve been smarter than making a thread XD again, thanks for your help, my friend :hugs:

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