We launched the Community Forums with the goal of creating a space for writers and readers to connect and share questions and learnings with each other. While this has been a useful space for many, we cannot ignore that many members of our community don’t always feel safe or welcomed in the Forums. In recent months we’ve spent a lot of time talking and listening to many of you to better understand your experiences in the Forums. From what many have told us, the Forums are not working for you, and more importantly, are not creating the type of space we want for you. We acknowledge that we as a company have not provided sufficient moderation and product support to our Forums. As a result we will be deactivating the Community Forums on August 12, 2020.
Connection is a core value of Wattpad. By deactivating the Community Forums in their current form, we’ll be able to re-evaluate the Forums’ role in how connection comes to life in our product. This will also create an opportunity to update our moderation practices and policies, ensuring they are consistently enforced and more in line with our commitment to diversity and inclusion for everyone in our community and in our office. We may relaunch the Community Forums at a later date, but it’s also possible we’ll develop a better way for Wattpadders to connect with each other.
What’s important is that we’re taking this step with you and the entire Wattpad community in mind.
Starting today all threads will be in read-only format until the Community Forums are deactivated on August 12th.
We’re grateful for the many positive contributions you’ve made and connections you’ve formed in the Community Forums. But we also know it’s time to reevaluate what the Community Forums mean to those who have not always felt welcome in that space.
Many writers come to the Forums to connect and share tips on navigating their writing journey. Writers are central to Wattpad and everything we do. Without writers, the Wattpad platform could not exist. We will continue to invest in and support writers’ programs, such as Wattpad Stars, Paid Stories, Wattpad Books, and the Wattys. If you’re looking for additional support as a writer, make sure to visit the Writers Portal for writing resources and programs. Our team is constantly working on additional support for writers and all new resources will be added there.
Most importantly, we want your feedback. Our long-term goal is to create a space that is safe and beneficial for our entire community. We want to know what aspects of the Community Forums were useful to you. The best way to share your feedback is by completing this survey here. Members of the Wattpad team who work across the organization will review your feedback as we work to create better ways for our community to connect.