If you got a new account name when you logged in

announcement

#228

@xkaydotx @cpoirier Hey, thanks a bunch! Glad to be back :calmwolf:

@dumdumpops4 You’re a dear to offer to help, but we got it fixed :slight_smile:


#229

Hello.

After finally getting the confirmation email that I had switched email accounts, I went to login on here, hoping to get my old account back that I used during the Betas. However, after checking I was logged in on Wattpad, when I tried to log in on Communities, this happened:


"Login error

There is a problem with your account. Contact the admin of the site."

Now, I tried to log in several more times, and failed. I then switched back to this account on WP and relogged - and this time it did work. Is my old account bugged?
(The account I originally used, @JaneTheFox, was lost when the new account name thing happened. Due to bugs I could never switch my email, until now. And even now it seems to have failed)


#230

Hey, that’s what i had, lol. I’m sure @cpoirier can help you like he helped me :calmwolf:


#232

@nyctoi: I changed your Wattpad account instead. Try now. Let me know when you are done so I can change your Wattpad account back.


#233

@FireAlwaysReturns: What account is having the problem? @JaneTheFox? The Wattpad JaneTheFox profile looks empty…


#234

The Wattpad profile is JaneTheFirefox. I finally had the chance to use the name I wanted on the betas


#235

@FireAlwaysReturns Try now. It should link the accounts, but the name will be updated to JaneTheFirefox


#236

I can confirm that it works. Thank you ^-^


#237

No problem. Glad it’s fixed. :slight_smile:


Count to xxx before a mod posts Vol 5
#238

#240

thank you so much!


#241

@iliveintheclouds, @iliveintheclouds1: the email address you signed up with here matches a different Wattpad account, which makes things a bit more difficult. PM me with the details and I’ll see what I can do.


#243

@ineffabley1: Unfortunately, the email address you used on @ineffabley is actually used on a different Wattpad account. If you want me to swap the email addresses, PM me on Wattpad from both accounts asking me to do so.


#246

PM me on the main site, once from each account (so I can be sure both are actually yours). That’s where I’ll have to swap the addresses. Then I’ll delete @ineffabley1 here, and you should be able to link the two accounts.


#248

Replied by PM


#249

@ineffabley: Try now. Let me know when you get in, so I can swap the addresses back.


#251

So I’ve checked, and both the email I’ve used for Community and on the main site are the same. Is there anything else I should be trying?


#253

@MistressOP: I’ve changed your Wattpad account to match what you used here. Try now, and let me know when you get in, so I can change your Wattpad account back.


#254

@wishuponajinni1: The email address you used on @wishuponajinni is associated with another Wattpad account. If you want, I can swap the addresses so you can link them with the current names. If you want me to do so, send me a PM on the main site from both accounts, so I know they are both yours.


#256

yup