I have repeatedly tried to contact Wattpad about what I think is one of their site’s biggest issue: the tagging system does not work. Stories do NOT show up in their categories, making them virtually unable to be found if someone is not directly looking for your story.
It seems strange to me that while all other websites I have used (fanfiction.net and Ao3 included) have a working tagging system - I could built a WORDPRESS site that has a working tagging system, but on wattpad it doesn’t work, and the builders do not seem concerned.
I got a copy paste answer at first, replied that I was hurt by their copy paste answer, and… got another in return. Is someone even managing Wattpad help or does Julian only send out bot replied to people that do not pay for their story to be high up?