Wattpad Tags and Rankings Broken

question

#61

I’m trying to publish a story, but I keep getting “2 to 128 characters a,p,b”

What is that? I’ve posted 10 tags, but it doesn’t seem to work. I can’t publish a story until I can get the tags correctly. Everyone else seems to be able to publish their stories, while this is my first time publishing a story.


#62

@Nablai would make an amazing community ambassador :+1:


#63

Thank you so much for your kind words, my friend :slight_smile: Much appreciated =]


#64

You can read this article for more info- https://support.wattpad.com/hc/en-us/articles/205961150-I-Can-t-Publish-my-Story-

And if the troubleshooting steps don’t help, you can submit a ticket-
https://support.wattpad.com/hc/en-us/requests/new


#65

Hi Nablai,

Do you have an update on the deleted Tags and Rankings issue?

Thanks


#66

Hey there :slight_smile:

As I’m not an Ambassador nor staff, I’m afraid that I don’t know. Sorry. I’ll tag @gabby as she is the best person to ask for updates on the Tags and Rankings issue :slight_smile:


#67

I honestly thought you were an ambassador this entire time! :sweat_smile: You know a lot and always respond to people’s questions.


#68

I’ve always maintained everywhere that I’m not an ambassador :joy: But I’d love to be one! Have filled the ambassadors form again… :joy:


#69

You would be awesome :heart:


#70

Thank you :sparkling_heart:


#71

There’s an update on the tags and rankings in this article. Have a look-https://support.wattpad.com/hc/en-us/articles/360020647491-Tags-rankings-not-working

Update (Feb 27, 2019): Hey everyone! This is just a heads up that we’re still working on this issue and that we’ve made a lot of progress so far. We will keep you posted through this article as soon as new developments occur!

Update (March 6, 2019): Our Developers have fixed the issue where the tag rankings on the story don’t match the story position on the Hot List. They are currently working on resolving the issue with stories not having any rankings. Hang tight, your rankings will return soon!

Thanks to @charlottemallory for sharing this article in another thread :slight_smile:


#72

Mine still aren’t lined up, it’s says I’m 196 out of 255 on my profile. When I click the rank I’m actually 16. Hoping soon. :slight_smile:


#73

Keeping my fingers crossed :crossed_fingers:


#74

I guess the system isn’t yet aware that the developers have fixed the problem :slight_smile: Not only do my tags not line up, but I have one or two ranks that are bigger than the number of stories in their exotic little hot list. Anyway, as far as I can tell, my story has not been findable for weeks. A trickle of people find it from Google and these forums.

Thinking it might make sense to move it to my own website, where people could read it without porn-game ads. :thinking:


#75

So I got rankings now.

But they are lower than when this all started (despite my activity and story interaction being greater (+30,000 reads since then)) and also all my stories only have 5 showing. I looked at others in top categories, and they only have 5

Wattpad, did you just cap them at 5, and not tell us? I reallly hope that’s a glitch. Otherwise, I’d like to know, so I can clean up my tags and only put the ones that really matter in there, versus the more fun ones like “silver” etc :joy:


#76

You can send a ticket here-
https://support.wattpad.com/hc/en-us/requests/new


#77

Mine are the same as they have been for the past week +. I deleted some tags and added new ones last week too, and that isn’t reflected yet in the ranks. I deleted “scifi,” and it still says I am ranking in it.


#78

I know my story should be ranked, but it isn’t. :confused:


#79

I don’t know if I should start a new topic or continue to this one since it is about tags.

Anyone else have the issue where they delete tags but your story ranks on your profile showing as ranking in the tag deleted?

I deleted and changed up tags and I’m still ranked in a tag I got rid of several days ago.


#80

@katkeenan @charlottemallory You might’ve seen already, but there was an update on another thread from Gabby:

@witchoria You’re definitely not the only person who has reported something similar. Glitches in rankings still abound, but hopefully things will look better tomorrow!